{"xsrfToken":"4c280cc0-b73d-4c98-b825-49750031645c_fb8afe861e70f78e9df3a833e7541e76acf8571b_lout","branding":{"id":"2","key":"ah","name":"Assenty-HelpDesk","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f0803a87-1818-4cec-bf3d-8ecf77694bbd/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYThlOTZiYS05NDA1LTQ4NjEtYTA1ZC01ZGI0MDcxNmQ0NmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmYwODAzYTg3LTE4MTgtNGNlYy1iZjNkLThlY2Y3NzY5NGJiZCI6WyJyZWFkIl19LCJleHAiOjE2ODUyOTMwNDEsIm5iZiI6MTY4NTI5MjQ0MX0.ysNRT-fGUaA3M052nkw5TItBclSzmjKmJtcfrUXyvk0&client=0a8e96ba-9405-4861-a05d-5db40716d46e&mode=fit","logoId":"f0803a87-1818-4cec-bf3d-8ecf77694bbd","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Assenty Help Center","sharedPortalName":"Assenty Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Assenty Help Center","sharedPortalName":"Assenty Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#3f3f54","bannerMediaApiUrl":"https://api.media.atlassian.com/file/c20ecc98-7fdc-49ea-a9db-3a18ef0356b4/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYThlOTZiYS05NDA1LTQ4NjEtYTA1ZC01ZGI0MDcxNmQ0NmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmMyMGVjYzk4LTdmZGMtNDllYS1hOWRiLTNhMThlZjAzNTZiNCI6WyJyZWFkIl19LCJleHAiOjE2ODUyOTMwNDEsIm5iZiI6MTY4NTI5MjQ0MX0.WNkf_HYRxwek__IUfwHkPw_oQcTFLatAPJGVeSgnzkA&client=0a8e96ba-9405-4861-a05d-5db40716d46e&height=300&mode=fit","bannerMediaApiFileId":"c20ecc98-7fdc-49ea-a9db-3a18ef0356b4","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"ah","projectId":10003,"serviceDeskId":2,"name":"Assenty-HelpDesk","description":"<p>Welcome! You can raise a Assenty-HelpDesk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"10","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10483,"iconUrl":"https://assenty.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[3],"key":""},{"id":"12","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://assenty.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[3],"key":""},{"id":"11","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10491,"iconUrl":"https://assenty.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[3],"key":""},{"id":"14","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://assenty.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[3],"key":""},{"id":"15","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10511,"iconUrl":"https://assenty.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[3],"key":""},{"id":"16","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://assenty.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[3],"key":""},{"id":"9","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://assenty.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[3],"key":""},{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://assenty.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[9,10,11,12,14,15,16]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"AH","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Assenty Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=assenty","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"4c280cc0-b73d-4c98-b825-49750031645c_fb8afe861e70f78e9df3a833e7541e76acf8571b_lout","baseUrl":"https://assenty.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"0a8e96ba-9405-4861-a05d-5db40716d46e","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}